Administration Guide

Admin Console Overview

Maintaining Your Account

Working in a Multi Environment Account

See all 7 articles

Managing Your Users

See all 7 articles

Managing Your Applications

See all 10 articles

Configuring Application Settings

See all 14 articles

Managing Application Themes

Working with the Zendesk Application

Managing System Variables

Working with Custom Types (Admin)

Managing Your Interactions

See all 9 articles

Managing Your Intent Flows

Using Folders to Organize Interactions

Managing Interact Reports

Managing SMS Campaigns

Using Application Extensions

See all 7 articles

Configuring Customer Assistance Settings

See all 11 articles

Viewing the Usage Dashboard

General Management Settings and Troubleshooting