Jacada's RPA Monitor provides four different viewing modes to assist you in analyzing and understanding RPA activities: Calls, Services, Methods and the default Bots view.


Viewing Calls in the RPA Monitor

Note: For more information about the RPA Monitor page, see the RPA Monitoring Overview.

The Calls view displays historical activity grouped by RPA Call, as shown above.

Each Call in the view is presented alongside its key information in a grid. You can click on different columns to change the sort order of the information displayed:

Item Description
Mode The Automation Mode (Attended or Unattended) used to invoke the Call.
Timestamp The server time of the Call.
Flow Name The name of the Flow that invoked the RPA Call.
Bot Name The name of the Bot executing the Call.
Service Name The name of the Service that invoked the Call.
Method Name The name of the Method that invoked the Call.
Queue Time The length of time that the Call waited for a requested Bot to become available for use.
Run Time The execution time that the Call required from a Bot.
Result The Call outcome reported by Interact. A Call Result can be:
  • Pass. The Call completed execution.
  • Timeout. The Call did not complete execution within the required time period.
  • Fail. The Call did not complete execution.
Call Execution Detail Click on the magnifier icon on the far right side of a Call row to view complete execution information for the Call provided by Interact:

Call execution details can be viewed for any Result and can be copied to the local clipboard for further analysis when required.


Applying Quick Filters to the Calls View

When needed (for example, when the Calls list is long) you can create a Quick Filter that shows the activities associated with only a single Call:

Clicking on an element name (or on the filter icon that appears when you hover over an element) adds it to a Quick Filter at the top of the Monitor page and removes all non-matching Calls from the view.

With the filter applied, you can switch between views in the RPA Monitor to see information about all the RPA elements that are related to the selected Call.

Note: Applying a Quick Filter will update data in all views of the RPA Monitor.

To release an active filter, click on the X at its right side. Adding or releasing a filter does not affect the column sort orders or history selections you have previously made.