Here's the essential things you need to know to about the main screen of the Web Interaction Designer. The main screen opens when you launch the Designer

To start working, you need to create a Flow.

Once a Flow is open, the main screen components appear and the toolbar icons are enabled.

The following table describes the components of the main screen.

Number Area Description
1 Toolbar Provides quick access to common options and features. For details, see the section below.
2 Navigation 
Lists all the currently open Interactions and lets you easily switch between them. The currently active Interaction is the one with a yellow line under its name. 
3 Interaction Map The main work area in which you build and view the steps of your Interaction or Intent Flow. The First Page prompt appears in a new empty flow. 

For more details, refer to Working with Interaction Flow Steps or Working with Intent Flow Steps.
4 Analysis Panels Open the handle to display the following features for testing and analyzing your flow:
  • Preview Panel (Interaction Flows Only) - For viewing a simulation of how an Interaction Flow will appear to the end user. For details, click here.
  • Solution Explorer - For analysis and review of all variables and elements in the flow. For details, click here.
  • Conflict Center - For analyzing and resolving conflicts in the flow. For details, click here.
5 Zoom Bar A slider for enlarging or minimizing the Interaction map view. Click along the zoom bar to the left to minimize the view, or click to the right to enlarge the view. For more details, click here.
6 User and Logout ID of the currently active Designer user. Clicking on the ID also displays drop-down menu to:
  • log out of the Designer, and
  • download an activity log for technical troubleshooting.

The Toolbar
Use the toolbar to access editing tools and Designer functions.


Icon Description
File Drop-down menu with various options for creating, opening, cloning and publishing an Interaction or Intent Flow.
Refresh Enables a manual refresh of the resources (system variables, custom types, rules, sub-interactions, etc.) used in the currently active Flow. Refresh also redraws the Flow map if needed to reflect any changed resources.
Undo Undoes the most recent editing activity.
Auto Arrange Automatically arranges the pages and navigation elements on the Flow map. For details, click here.
Rules Opens the Rules listing where you can add and edit global Account Rules.
Languages Opens the multi-language support capability, which enables you to add language packages and set the flow's default UI language.
Solution Explorer Opens the Solution Explorer pane, which displays all variables and the elements used in the current flow. For details click here.
Run Runs the current Interaction Flow in a simulator for testing purposes. For details, click here.
Share Generate a URL that lets you run the flow in a Jacada client. For details, click here.
Admin Opens the Jacada Interact Admin Console in a new browser tab.
Help Opens the Web Designer Help section of Jacada's online Help Center.