You delete Custom Types from Interact using the Admin Console.
Note: When working in a Single Environment account, you cannot delete a Custom Type that is currently being used by an Interaction or Integration Point with Approved status. In order to perform the update, set the related object's status to Draft.
In addition, when working in a Single Environment account, you cannot delete a Custom Type that is currently being used by a System Variable. In order to perform the update, first delete the Custom Type from the System Variables list.
- From the Resources section of the Admin Console, click Custom Types. The Custom Types page is displayed:
- Click the trashcan icon at the right side of the Custom Type that you want to delete. A warning message will be displayed.
- Click Yes. The selected Custom Type will be deleted and a completion message will be displayed.