Custom Types are variables that contain one or more sets of fields that are related to a specific object.
A Custom Type can consist of multiple variable types. For example, a Custom Type representing a customer object can contain a fieldset such as First Name, Last Name, Phone, Date of Birth, etc.
Custom Types support the following primitive variable types:
Additionally, Custom Types support:
Custom Types are defined in the Admin Console. Once defined, a Custom Type can be added by the Admin as a System Variable for use globally in any Interaction, or assigned by a designer as a User Variable for use in a single Interaction.
For additional details, refer also to the following sections: