An Interact System Admin or Account Admin can use the Active toggle to control a user's access to Interact.

The Active toggle is located to the right of each account user on the Users page:

  • By default, a new user is always created with Active (green) status. An Active user has access to all Interact operations enabled by their Role.
  • When a user is toggled to Inactive (red) status, they are unable to perform any Interact operation that requires authentication, regardless of their Role.

Note: The status of an Inactive user is automatically changed to Active whenever the user's details are updated.