This document describes Jacada Interaction Server and provides step-by-step instructions to guide you through the most common flows that are used when creating and working with Interactions. The following topics are presented:

Using the Jacada Customer Service Portal
Jacada takes pride in our outstanding product suite and the exceptional support we provide to our valued customers. Open communication with our customers is essential to providing the best support service possible. The feedback you provide is critical to future releases and continued improvements in our support offering.
Please contact us with any and all questions and issues.

Americas Technical Support:
9:00am - 8:00pm EST
(888) 261-7618
Atlanta: (770) 352-1305
Fax: (770) 352-1319

EMEA and APAC Technical Support:
Israel: +972-9-9525940
UK: 0800-056-9318
Germany: 0800-182-2721
US: 1-866-842-3368
Fax: +972-9-9586429