By default, the campaign service is not enabled. Activating the feature involves purchasing a phone number from which the messages are sent. Disabling the feature involves releasing the purchased phone number.
When a purchased phone number is released, any campaigns that have been defined become disabled. To re-enable the campaigns, a new phone number needs to be purchased.
Note: Trial users may purchase no more than five phone numbers.
To activate SMS campaign management:
- From the menu bar, select Resources > SMS Management.
The SMS Management page opens.
- From the dropdown list at the top of the page, select the relevant country. Then, if relevant, enter a 3-digit area code in the textbox to the right.
Note: Area codes are relevant to the United States and Canada only.
- Click Get Number.
The purchased number and a Release button are displayed at the top of the page, and the Add button is enabled.
To disable SMS campaign management:
- From above the grid on the SMS Management page, click Release.
A warning popup opens.
- From the warning popup, click Yes.
The list of campaigns becomes disabled. At the top of the page, the purchased number and the Release button are replaced by the activation bar.