{Announcement} annotations are used to present a fact or other information to the user. They do not involve any user action (e.g., input or selection). Unlike {Continue} annotations, which are always followed by a Next option, Announcements are always followed by a Back option. After displaying the Announcement, VIVR VXML Connector users are redirected to the page from which the Announcement was generated.

The following example shows how an Announcement is positioned in an Interaction flow. If the user selects the Information option, the Announcement page is displayed. Clicking Back (from the Announcement page) redirects the user to the previous page, where all the options are displayed.

The following example shows how to map an Announcement. The Voice prompt is:

Here’s a listing of the main features of savings accounts:
Primary purpose is to save money (for emergency, for future purchases, or to invest)
Number of withdrawals per month is limited (6 or less)
Typically pays a higher interest rate than an interest-bearing checking account
May require a minimum balance to avoid fees
May charge fees for too many withdrawals

After mapping, the annotations are:

{Announcement}Here’s a listing of the main features of savings accounts:<br/><ul><li>Primary purpose is to save money (for emergency, for future purchases, or to invest).</li><li>Number of withdrawals per month is limited (6 or less).</li><li>Typically pays a higher interest rate than an interest-bearing checking account.</li><li>May require a minimum balance to avoid fees.</li><li>May charge fees for too many withdrawals.</li></ul>

Note: For more information about formatting of annotations, refer to Using HTML Tags in Annotations.

The figure below shows how the {Announcement} annotation is displayed in a VIVR VXML Connector page:

Revision:

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