A {Finish} annotation is used to deliver a prompt and then disconnect. Like the {Continue} annotation, this annotation does not involve any user action (e.g., input or selection). However, instead of being followed by a Next action, a {Finish} annotation is always followed by a Done action (i.e., the Done button is presented in the navigation bar of the page). The {Finish} annotation needs to be used when translating the final element in an IVR flow, when no transfer is involved.

The following example shows how to map a finishing message. The Voice prompt is:

Thank you for your inquiry today

After mapping, the annotation is:

{Finish} Thank you for your inquiry today.

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