Major release features and capabilities include:
◼ Dynamically Display Page Elements with Rules
You can now use a Rule to dynamically show or hide many of Interact's Page elements during runtime, providing additional personalization for the user's journey.
The new Show/Hide Rule field enables you to hide an input question, paragraph or other element from the user when a specified Rule condition is met:
The following Page elements enable use of show/hide Rules:
- Text input questions
- Number and Date input questions
- Password input questions
- Photo Upload elements
- Navigation Buttons
For more details, see Dynamically Displaying Elements with Rules.
◼ Customizing the Index HTML Source for Applications
When configuring Applications in the Admin Console, you can now customize some of the UI components that are displayed to a customer, using the Index.html tab:
Customizable components include:
- Application title
- Header and Body Tag content
- Text displayed while a Mobile Web Application is loading
- Spinner image used for a Mobile Web Application
Index.html customization is available for applications on the Agent, Collaboration, Mobile Web and Web Self Service channels.
For more details, see Customizing the UI for an Application.