Assigning Start and Finish markers to elements in the Interaction Flow makes it possible to precisely control user entry and exit points during runtime. Interact also uses these markers to compile statistical information about the flow, which can be used in generating usage metrics and reports.

Set the Start Element

The Start element is the first page or navigation logic element in a flow sequence. If a flow does not have a designated Start element, you won't be able to run it.

By default, the first page you create is automatically set as the Start element. If you decide you want the flow to begin elsewhere, you can simply change the designated Start element:

  • Move the mouse over a page or navigation element in the Interaction map, right-click and select Set as Start Element.



    The Start arrow appears over the selected element:

Note: A flow can have only one Start element at any time.

Set the Finish Element

The Finish element is often the last page in a flow sequence. However, any page can be designated as a Finish element, and you can designate multiple Finish elements in a flow.

During runtime, when a user arrives at the Finish element, Interact will flag the flow as successfully completed. This information can be used to better serve customers and also to compile statistical information about the flow which can be used in metrics and reports.

  • Move the mouse over a page or navigation element in the Interaction map, right-click and select Set as Finish Element.



    The Finish arrow appears over the selected element:

  • You can delete an assignment of Finish elements anytime. Simply move the mouse over a Finish element in the Interaction map, right-click and select Remove Finish status:

 

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