Like any Interaction, an Intent Flow can be assigned either Draft or Approved status:

  • Draft. The Intent Flow has been published to the server but is not yet accessible to Jacada Interact clients.
  • Approved. The Intent Flow has undergone an administrative review process, and is available for use by Jacada Interact clients.

When a Designer publishes an Intent Flow to the server, it is automatically assigned a Draft status by default, and must be manually approved. Only one version of an Intent Flow can be assigned Approved status.

Draft Intent Flows are approved in the Admin Console using the Approve button, accessed from any of the following pages:

Page Approval Process
Intent Flows List Select the checkbox at the left side of the Intent Flow you want to approve. Then, at the upper right of the page, click Approve.
Intent Flow Details Panel At the upper right of the panel, click Approve. (This button will only be active when the Flow is in Draft status.)
Intent Flow Versions Panel Select the checkbox at the left side of the Version you want to approve. Then, at the upper right of the panel, click Approve.

In all cases, clicking the Approve button will open a confirmation message. To proceed with the approval process, click Yes.

 

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