Before you can begin communicating with your client-side chatbots, your Jacada System Admin needs to set up the Intelligent Assistant (IA) Natural Language Processor engine for your account.

Note: The Jacada IA can only be enabled in Multi Environment accounts.

  1. From the Admin Console Intelligent Assistant menu, select Domains. If the Enable IA splash panel is displayed as below, contact your Jacada System Admin or sales representative to complete the process.

  2. If you or the Admin have already created key NLP components in your chosen NLP engine, they will be accessible as soon as the IA is enabled. For details on how the Jacada IA integrates with NLP engines, see How the Intelligent Assistant Works.